Predictive and proactive PC fleet management
Predict and prevent PC performance problems – at scale. Enable your IT teams to proactively solve potential issues with our solutions portfolio.
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Take a more intelligent approach

Lenovo Device Intelligence Solutions – comprising Lenovo Device Intelligence (our core solution) and Lenovo Device Intelligence Plus (our enhanced offer) – are PC health management SaaS solutions using proactive device insights and AI-driven predictive analytics to help keep fleets running at peak performance.

Both solutions resolve current and predicted issues, optimize support costs, reduce employee downtime, and improve the user experience.

Growing complexity for IT teams

80p

of IT teams say they’re preoccupied with support and maintenance1

77p

of IT staff time is dedicated to maintenance and support1

59p

of IT professionals report PC downtime decreases productivity1

Lenovo Device Intelligence explained

Lenovo Device Intelligence Solutions deliver comprehensive device insights, alerts, reports, fleet health, and user experience scoring. Key business indicators highlight areas impacting employee uptime and better inform asset resource allocation.

With Lenovo Device Intelligence Solutions, IT organizations have a comprehensive set of PC-agnostic tools to monitor fleet health and end-user productivity, predict & prevent failures on storage and apps, analyze & resolve performance issues with proven remediation, and optimize & improve: PC health, end-user uptime and asset allocation.

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Smarter analytics

Lenovo Device Intelligence Solutions proactively monitor a broad array of data points across the device fleet, diagnose issues impacting performance, and surface helpful remediations.

The solutions leverage machine and deep-learning AI methods in its advanced predictive analytics modeling. The models continually improve and become more adept at detecting potential problems and adapting to your specific environment, while advanced issue notification helps IT to prioritize and resolve issues. In addition, the Lenovo Device Intelligence Plus solution adds even more device insights and increased functionality to drive better business outcomes.

Lenovo Device Intelligence puts you in control

IT administrators gain access to a secure dashboard providing key metrics on current and predicted issues, device insights, fleet performance, and history.

PC health scores for fleets and individual devices

Proactive alerts of potential problems

Recommended remediation

Storage capacity usage

Top crash types

Crash frequency by device type

Apps affecting system performance

Battery stats

And more…

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What is Lenovo Device Intelligence?
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Why choose Lenovo Device Intelligence?

Go further with Lenovo Device Intelligence Plus

Lenovo Device Intelligence Plus gives your teams even more analytical tools to measure performance and gain deeper insights into your device fleet, improving end-user experience.

LDI Core capabilities

Asset optimization

Digital User Experience (UX) scoring

Peer benchmark comparisons

Persona Analysis Insights

Productivity impact assessments

Root cause analyses

And more…

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What is Lenovo Device Intelligence Plus?
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IDC WHITEPAPER
Next-Generation Device Management
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What does Lenovo Device Intelligence Plus do?
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Valuable insights and actionable metrics

Secure your cloud with Lenovo Services

Solve the challenges of a modernized workplace. Enhance productivity, security and collaboration with end-to-end Lenovo Services.

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Any questions?

Get in touch with our specialists to learn more about how Lenovo Device Intelligence Solutions can work for you.

Source: Techaisle/Lenovo U.S. SMB Managed Services Study, June 2018