Take a more intelligent approach
Lenovo Device Intelligence Solutions – comprising Lenovo Device Intelligence (our core solution) and Lenovo Device Intelligence Plus (our enhanced offer) – are PC health management SaaS solutions using proactive device insights and AI-driven predictive analytics to help keep fleets running at peak performance.
Both solutions resolve current and predicted issues, optimize support costs, reduce employee downtime, and improve the user experience.
Growing complexity for IT teams
of IT teams say they’re preoccupied with support and maintenance1
of IT staff time is dedicated to maintenance and support1
of IT professionals report PC downtime decreases productivity1
Lenovo Device Intelligence explained
Lenovo Device Intelligence Solutions deliver comprehensive device insights, alerts, reports, fleet health, and user experience scoring. Key business indicators highlight areas impacting employee uptime and better inform asset resource allocation.
With Lenovo Device Intelligence Solutions, IT organizations have a comprehensive set of PC-agnostic tools to monitor fleet health and end-user productivity, predict & prevent failures on storage and apps, analyze & resolve performance issues with proven remediation, and optimize & improve: PC health, end-user uptime and asset allocation.
Lenovo Device Intelligence Solutions proactively monitor a broad array of data points across the device fleet, diagnose issues impacting performance, and surface helpful remediations.
The solutions leverage machine and deep-learning AI methods in its advanced predictive analytics modeling. The models continually improve and become more adept at detecting potential problems and adapting to your specific environment, while advanced issue notification helps IT to prioritize and resolve issues. In addition, the Lenovo Device Intelligence Plus solution adds even more device insights and increased functionality to drive better business outcomes.
Lenovo Device Intelligence puts you in control
IT administrators gain access to a secure dashboard providing key metrics on current and predicted issues, device insights, fleet performance, and history.
• PC health scores for fleets and individual devices
• Proactive alerts of potential problems
• Recommended remediation
• Storage capacity usage
• Top crash types
• Crash frequency by device type
• Apps affecting system performance
• Battery stats
• And more…
Go further with Lenovo Device Intelligence Plus
Lenovo Device Intelligence Plus gives your teams even more analytical tools to measure performance and gain deeper insights into your device fleet, improving end-user experience.
• LDI Core capabilities
• Asset optimization
• Digital User Experience (UX) scoring
• Peer benchmark comparisons
• Persona Analysis Insights
• Productivity impact assessments
• Root cause analyses
• And more…
From the pocket to the data center, Lenovo offers a complete portfolio of IT solutions under new TruScale “as-a-Service” umbrella.
1 Source: Techaisle/Lenovo U.S. SMB Managed Services Study, June 2018