Managed Services

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A modern approach to IT services. That’s smarter.

Lenovo Managed Services provides you with a comprehensive and scalable suite of flexible options to outsource day-to-day management of your IT tasks and functions.

Challenges of the hybrid environment

Many IT leaders are scrambling to support the evolving needs of hybrid workers, which takes them away from working on digital transformation efforts to streamline processes and improve efficiency.

To help regain focus on strategic imperatives, many IT leaders are leveraging trusted suppliers to manage functional/operational workloads and free up their valuable IT resources.

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81% of IT leaders are overwhelmed by the functional aspects of their job.1

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76% of IT leaders struggle to balance business innovation and operational excellence.1

Managing IT in the modern age

Comprising a wide range of service options, Lenovo Managed Services gives your end users a premium technology experience from start to finish, while providing your IT team with peace of mind.

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Smart Service Desk

Trusted and responsive help desk and user support without dominating IT resource time.

  • 24/7 Help Desk
  • Self Help Solutions
  • Online Service Catalog/B2B Integration
  • Service Management
  • Deskside/On-site Tech Center
  • Managed Break/Fix
  • Legacy Devices Management
  • Flex Management
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Smart Fleet Services

The PC is the heart of the modern workforce. Ensure your fleet is up to date without the user downtime.

  • Full Device Management
  • Asset Management
  • Policy and Compliance
  • Software and License Management
  • Patching, Packaging & SW Distribution
  • Digital Experience Management
  • Predictive/Proactive Management
  • SOE Development
  • CSP – Cloud Solutions Provider
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Smart Managed Security by ThinkShield

Keep your users, your devices, and your data safe against evolving threats.

  • Endpoint Tracking and Remote Wiping
  • Endpoint Security
  • Antivirus and Encryption Management
  • Privilege and Identity Management
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Smart Managed Solutions

Provisioning, deployment and beyond. Whatever your support needs may be, Lenovo can help.

  • Provisioning Services
  • Deployment Services
  • Configuration Services
  • Asset Recovery Services
  • Staff Augmentation
  • Collaboration as a Service
  • Virtual Desktop

Lenovo TruScale: a truly Everything as a Service model

From the Pocket to the Data Center, Lenovo offers a complete portfolio of IT solutions under new TruScale “as a Service” umbrella.

Learn more about Lenovo Services

Solve the challenges of a modernized workplace. Enhance productivity, security and collaboration with end-to-end Lenovo Services.

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Step into the future of intelligent support

Contact your Lenovo Managed Services specialist today to learn how you can put your IT team back on track and support your organization’s strategic goals.

1 - IDG, “State of the CIO,” March 2021