Tuning into
today’s CIOs
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Get the full reportThe CIO evolution
If business were an orchestra, the CIO would be the conductor of information technology, operation, and executive strategy, ensuring harmonies among the various sources of intelligence, aligning and integrating business objectives and resources in pursuit of growth and new opportunities.
As CIOs evolve into a more complex role, we wanted to know how they are discharging these new duties, tackling the obstacles that come with expanding digital capabilities and how they are making decisions that go far beyond technology.
CIOs believe their roles have increased in influence…
believe their role is the most critical component of their organization’s continued operation.
make major technology investments based on their own vision of the company compared to the organization’s overall vision.
77%
of the interviewed CIOs believe that their performance is more important to the success of their organization than the work of other C-Suite roles.
.. and their growing responsibilities are going beyond IT
9 out of 10
CIOs say that their role and responsibilities have expanded beyond technology, including non-traditional areas, such as:
- 56% - Data Analytics & Reporting
- 45% - Sustainability / ESG
- 42% - Diversity, Equality & Inclusion
- 39% - HR/talent acquisition
- 39% - Sales/marketing
say their role has become more challenging compared with two years ago, as they are confronting a vast array of unique issues.
Tech stacks have much room for improvement
57%
of CIOs say they would replace half or more of their company's current technology.
63%
of CIOs report an increasing use of Device-as-a-Service year on year.
would definitely or probably consider adding new as-a-Service offerings over the next two years as a result of a changing business model.
Digital transformation: successes hinge on deep partnerships with tech vendors
Over 77%
of CIOs said they will turn to their IT vendors in the next 5 years, to tackle challenges such as increasing their organizational agility (60%), providing security of their company’s systems and operations (52%), and simplifying the configuration, deployment and maintenance of technology (50%).
say their business would feel an impact in no more than a few weeks if they halted spending on digital transformation initiatives.
8 out of 10
CIOs agree their tech vendors are “so effectively” integrated that it increases [their] overall productivity.
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