Match User Types with Optimal Devices to Increase Productivity

When it comes to providing teams with the right equipment to do their jobs, one size doesn't fit all. It’s critical that devices are well-suited to the type of work an employee does; to empower productivity, streamline processes and improve the customer experience.

Categorize End Users to Determine the Best Device for the Job

Consider the types of work end users perform, and where they do it from, to help you choose the right devices. Keep these three key user categories in mind when developing an end-user/device strategy to balance needs and costs:

Non-mobile Users
For employees who mostly work at a desk/stationary location—with limited/no travel—there are many device types available, including laptops, AIOs, desktops, etc. For example, in hot-desk situations, laptops make sense, while customer-facing roles may benefit more from AIO devices.

Mobile Users
Frequently traveling/field-based employees require mobile devices—sometimes multiple types—to effectively do their jobs. When choosing devices, consider balancing thin and light form factors with battery life and performance. Need anti-glare screens? Is WiFi performance ideal? While smartphones and tablets provide connectivity benefits, laptop PCs provide greater productivity results.

Advanced Users across different industries—designers/engineers/coders/etc.—require high-performance devices, multi-monitor setups and specialized applications/software. Examine your advanced users. Is everyone at a desk? Working on the go? Both? With increasing numbers of this user group, multiple options can create an ideal work environment that fits everyone’s needs:
  • Workstations run powerful applications with efficiency, speed and stability and easily adjust to work load changes.
  • Desktops provide ease-of-use, reliability and powerful productivity in a range of energy-efficient form factors.
  • Notebooks enable and enhance mobility and flexibility without compromising power and performance.

As the balance of user types change, developing "good, better, best" solution options for each user type/needs is useful. Use it to drive internal discussions on investments and priorities, balancing desired capabilities with budgets accordingly.

Match User Types with Optimal Devices to Increase Productivity

In a survey of 580 executives, managers, and IT professionals worldwide, Jamf found that 68% of employees said that technology choice makes them more productive.


  • Lenovo’s portfolio includes devices built specifically for mobile users: ultra-slim laptops, tablets and convertible devices.
  • For employees working mostly at a desk, our solutions include the space-saving ThinkCentre Tiny which can be mounted under a desk or behind a monitor, and all-in-one PCs designed to modernize and de-clutter spaces.
  • Advanced users can select from mobile or desktop workstations which have been optimized to run specialist applications and demanding workloads.