To enable better digital services, public sector organizations first need to transform themselves internally, with the right technology deployments. Starting with endpoint devices for government employees, to cloud based operations for better agility, security and interoperability.
Embracing The Digital Revolution
Legacy IT systems, regulations, privacy concerns and lack of the right skill-sets are very real challenges to progress. Don't let those challenges get in the way of delivering better service to your constituents. Evaluate needs and the right technology to get going. According to Forbes, here are the top 6 digital transformation trends In Government:
Connected Cities - using built-in sensors in cars, street lights, traffic cameras and electricity grids to collect data automatically
Automation - using technology like AI and chatbots to create more citizen-centric experiences in call centers
Security - helps informed decision making, technology is now being used not only for defense, but detection of threats from multiple sources
Mobility - apps for public libraries, parks and recreation, and motor vehicles provide information and services faster than ever before
Data Collection - from housing and transportation issues to possible causes of high disease rates in specific areas, government agencies are now able to consolidate enormous quantities of data and use sophisticated analytics to learn more about everything.
Digital Government Platforms - improving citizen engagement by enabling online self-service for tasks such as filing taxes, updating personal records or applying for government documents.
Endpoint Devices - the 1st Step to a Digital Revolution
Identifying which technologies to invest in ,and how, can be a long strategic discussion. Lenovo recommends starting with:
1. Deploying the right endpoint devices based on job roles and responsibilities.
2. Invest in technologies to streamline internal operations by leveraging advanced technology solutions such as virtualization to provide better system up-time, allow more IT flexibility, and enable better hardware utilization.
3. Ensuring seamless collaboration by giving local and remote workers ready access to the tools and technologies they need in order to do their jobs from start to finish.
Government agencies are increasingly vulnerable to ransomware attacks putting their constituent's sensitive data at risk. Given endpoint devices are a gateway into any network of data, utmost care should taken to ensure that these devices are secure.
Fortunately, advanced security protection is built right into Lenovo devices like Match-on-Chip (MoC) fingerprint readers, dTPM 2.0 encryption, and Infra-Red cameras.