Cloud-based productivity suites such as Microsoft 365 Business and Microsoft 365 Enterprise enable healthcare organizations to increase efficiencies, decrease spending and improve access to the right information. Microsoft 365 enables communication and collaboration across teams, devices and platforms for a monthly fee per user while maintaining compliance with privacy and security regulations such as those posed by Health Information Technology for Economic and Clinical Health (HITECH) and the Health Insurance Portability and Accountability Act (HIPAA).
To help IT protect against threats, use Microsoft 365 to access important manageability and security features:
- Windows Defender AV protects against malware.
- Windows Information Protection helps control how information is used and copied between devices, and continuously backs up data for anytime/anywhere accessibility to enhance preservation, compliance and archiving capabilities.
- Microsoft Compliance Manager assures current compliance and provides insights to improve your data protection posture.
Enable Microsoft 365 Endpoint Security Features
Look for devices with the latest biometric technologies. Fingerprint readers and infrared (IR) cameras allow users to quickly log in without needing to remember passwords, and IT can set up multi-factor authentication (MFA) for increased security.
Encrypt all of the data on your endpoint devices by using BitLocker, part of Windows 10 Pro. This enables you to perform a one-time full disk encryption ensuring any future data stored on the device is encrypted, and making it virtually impossible for data to be accessed in the event a device is misplaced or stolen. BitLocker requires devices to have a Trusted Platform Module (TPM). As you look to refresh and replace devices, ask manufacturers for hardware (rather than software) TPM to maximize security.
Enhance Collaboration for Care Teams and Administrators
With the rich collaboration capabilities of Office 365, care teams can use voice and videoconferencing to share documents, confer with each other, and meet with and diagnose patients. Ensure your endpoint devices are equipped with 2MP (1080p) webcams for video, and dual array mics with noise-reduction technology to lower background noise and boost comprehension for all participants.
It's not uncommon for hospital administration staff to type somewhere between 500,000 to 1 million words on their devices per year* so why not test keyboards (desktops and notebooks) with your end users and seek their feedback before acquiring new devices?
Microsoft 365 also has some "hidden" features that dramatically improve collaboration and communication through the use of "inking." Touchscreen devices with digital pens help staff to capture and share information with patients. But inking features go far beyond this; users can "mark up" documents with feedback and notes for recipients to play them back in the order they were written; highlight and annotate information across multiple documents and web pages; quickly create diagrams; and jot down intelligent notes and reminders via Sticky Notes and Cortana.
* Lenovo human factors research, 2016
3 Considerations for the "Perfect" Keyboard
Ultimately the perceived "quality" of a keyboard comes down to a fine balance between key travel, resistance and, sometimes, layout.
- Key travel: How far the keys can be pressed down… bigger is not always better and shorter key travel can be uncomfortable when typing for prolonged periods.
- Resistance: Also known as "feedback," resistance determines how much "feeling" users get from typing.
- Layout: There is no one-size-fits-all layout to a keyboard. Much depends on user familiarity. Focus on logical and easy to understand layout of functional keys for job roles.