With collaboration a key to smoother and more efficient operations, its no surprise that smartphones and tablets are witnessing proliferation in the public sector. But with more mobile devices in the network, managing security is a more complicated than before. So ensure that all the mobile endpoint devices have security and control features integrated, so that IT can more easily safeguard the network.
The Mobile Road is Paved with Good Intentions
The Center for Technology in Government at the University of Albany, USA, recommends evaluating specific use cases to make good mobile tech choices:
- Individual Factors - Where a person lives in relation to work and modes of available transportation can affect his or her ability to use mobile technologies.
- Nature of the Work - Transportation professionals who monitor critical infrastructure such as roads and bridges may need different technologies than a foster care caseworker who interviews families for potential child placement.
- Capability of Technology - Is the technology adding steps to work processes or is it making work more streamlined?
- Organizational Support for Mobility - Established technical infrastructure must be reviewed to identify if and how it can support a more mobile workforce.
- Policies - Policies or lack thereof could hinder the intended productivity gains or mobility of workers especially if the goal is to make the professional as mobile as possible
Features to Look for in Mobile Devices
Government IT pros know getting the most out of their technology investment requires devices that promote speed, efficiency, and seamless interaction with other departments. But do you know what to look for from mobile devices, to ensure they meet all your requirements? Here are a few tips:
- Durability - The durability of a mobile device depends on its build. For a mobile workforce, it is very important that their device withstand everyday bumps and drops and survive the vagaries of remote locations, such as temperature and surroundings.
- Display - Long working hours at the PC is a reality, so it becomes even more important that displays should be clear in a wide range of lighting conditions, and minimize 'blue light', so users can stay productive and healthy after hours of working.
- Performance - The workforce needs to perform irrespective of their location. Users must never have to choose between performance and portability. The key elements for optimum mobile device performance include powerful processors, long battery life, lightweight design and adequate RAM for multitasking cloud-based apps in browser windows.
- Connectivity - A mobile workforce needs to be connected at all times. Fast mobile broadband ensures users are always connected to their data and apps in the Cloud through features like built-in LTE-A. WiFi performance is a big issue, especially on public networks where the access point may be far away, so the wireless range of a device matters.
- Security - PCs need several layers of security, including data encryption, theft and loss prevention, and protection from unauthorized use. Look for features like hardened multi-factor authentication, data encryption, port and physical protection.